Hello All!
Can someone please tell me how I can set it so that OSTicket stops 'eating' html code that gets sent via the email ticket or posted as an online ticket? Currently, it's actually parsing the html and rendering it.
I need OSTicket to :
- If I have an <img src="http://yadayada.com/img.gif" />
actually posted as text within an email, for example, I need to be sure that the ticket in OSTicket shows:
Body Of message:
<img src="http://yadayada.com/img.gif" />
NOT
an image