Hi all
i have implementet a new field "company" with the doc from:
http://www.openscriptsolution.com/2009/12/10/add-new-field-in-edit-ticket-form-of-osticket-v1-6-rc5(http://www.openscriptsolution.com/2009/12/10/add-new-field-in-edit-ticket-form-of-osticket-v1-6-rc5)
and
http://www.openscriptsolution.com/2009/11/15/how-to-add-extra-fields-on-the-open-ticket-form-of-client-side-in-osticket-v1-6-rc5(http://www.openscriptsolution.com/2009/11/15/how-to-add-extra-fields-on-the-open-ticket-form-of-client-side-in-osticket-v1-6-rc5)
as a client i can now enter a company-name --> wich will be stored in the database
as a staff-member i can see in the editing-mode the company-name but a update of this name will take no effect --> the form says "Ticket updated successfully" but the value in the db will be the old one
the bigger problem (for me) is, in the overview and add-ticket (as staff) i still not see the company-name, whats and where i need to be updated --> pls excatly howto for a non-php-guy
thanks for your help