Is there any possibillity to assign tickets to groups of people.
Often we have a ticket that several people work on, but we cant find any way to assign it to more than 1 person at a time.
This is something I believe would be very useful.
-j
Is there any possibillity to assign tickets to groups of people.Often we have a ticket that several people work on, but we cant find any way to assign it to more than 1 person at a time.This is something I believe would be very useful.-j
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