Hi,
First of all sorry for my english because its noot good enough, but i Will try to make it the best i know.
Few days ago I changed the setting that makes that when a ticket is close it becomes unassigned. Now all tickets closed are still assigned.
The problem is that now in "My Tickets" appears the closed and opened tickets that i have...
I want that in "My Tickets" only appear the tickets that i have assigned but only the opened tickets, NOT closed.
I think htat i ahve to do something here but i dont know what....
on scp/tickets.php
if($stats) {
$nav->addSubMenu(array('desc'=>'Mis Tickets ('.$stats.')','title'=>'Assigned Tickets',
'href'=>'tickets.php?status=assigned','iconclass'=>'assignedTickets'));
Thx!
