Post installation help

bslevin

Hello, i recently installed osticket and the installation went through fine, i deleted the install directory and changed the config to 644

but now nothing works i just get ...

Internet Explorer cannot display the webpage

I am not sure if i am just overlooking something or what, but i cannot view it at all

here is the link

http://www.volkorsguides.com/ticket(http://www.volkorsguides.com/ticket)

Any help would be greatly appreciated

bslevin

Ok here is an updtae, i deleted everything and went to do a fresh install and here is what happened

once i eneter the database info and click install i get a blank screen..

Internet Explorer cannot display the webpage

I saw other people having this problem, i have tried all the info posted and nothing is working.

Any other ideas?

Telethra

I actually had this same problem as well. But it wasn't limited to just IE, it was across all browsers. I performed three complete uninstall and reinstallations, to no avail.

I finally installed osticket onto a different server running php 5.2.x and everything went smooth as silk. The other server was running php 5.0.4. I am wondering if the php version was the cause, because so far everything is working great on this new server.

So check your php version. From the command line you can type in php -i to find it, or create a php web file with the phpinfo() function to show it in a more legible format. Also, you may want to enable error reporting in your php.ini file to see if there are any errors.

I hope this helps!

~Brian