running cron.php as root

ltoso

Hi,

i accidently ran cron.php as root user from ssh, could it have any way damaged the system, cause i don't know about what is the code that is ran as cron.php

i am talking about the cron file located in the api folder

please recommend

Kelli

Nope, you're fine. It won't hurt a thing. All it does is check email and pass it along to osTicket.

ltoso

hi,

thanx for prompt reply but isn't it dependent upon the environment variables of shell which in case of root will be different, or is it only dependent upon environment variables set in the script by php files for osticket

one more thing even after running the script no new ticket got created and still i checked the email is there in the email account i configured in the osticket email settings.

Please recommend

Kelli

It doesn't really matter what user it's ran as (though, obviously, running things as root when you don't need to, while not harmful in this instance, is never a great idea). It gets all of the settings from osTicket.

Yes, you'll need to configure osTicket for receiving incoming emails.

See the documentation here for more info: http://osticket.com/wiki/Email_Settings#Routing_Incoming_Emails(http://osticket.com/wiki/Email_Settings#Routing_Incoming_Emails)

There are several ways to do it, using cron.php is just one of them.

I would actually recommend email piping if you can do it. It's much simpler.