I'm trying to modify the staff ticket area to add a few more Source choices to the drop down.
I've created the addtional fields in os_ticket table and then modified include/staff/newticket.inc.php as follows:
Select Source
>Phone
>Email
>Other
>TESTING ONLY
>Historical Data
* <?=$errors?>
The result is that the options appear but only the "old" ones seem to be valid choices (phone, email, other). The ticket will take those choices and process.
If I use TESTING ONLY OR Historical Data, the submission does not go through and the error states that Source is required.
Is there another php that need to be modified for this to work?
