Good day to all!
First of all I'd like thank the developers of this project for such simple and powerfull system at once.
Also, I want to thank (masino_sinaga) for lots of help topics.
I'm working on osTicket introduction for my company. I was wondering if there is a way to make a "FAQ-mod for customers", such as knowledge base for staff-users so the customers may see some HOWTOs?
It would be greate to share the same knowledge base for customers and staff at the same time.
