Delay in sending mail

brainboxnetwork

I can see delay in sending mail.

After logging ticket it is taking approx 20 minutes or more in getting email notification.

I am using POP

Please suggest how we can deliver fast?

brainboxnetwork.

Kelli

Are you using email piping or polling? If you're polling, check the intervals on your cron job, or if you're using auto-cron, set up a cron job instead.

Or better yet, use piping and that will solve the problem...

Unless you're already using piping, in which case, it's down to your mail server.

PRedmond

I also have a delay of a few minutes (up to 10 minutes) with emails, however I am sure it is the email server which is the problem. I am piping, so the response should be immediate.

I think osTicket creates the response immediately, then it sits in an outbox until the server is ready to send.