Department transfer without internal note

Choisi

Dear All

I want to add a a form in viewticket.inc.php to transfer ticket to another department without generating a internal note.

but my skills are to bad to reach a result which work.

can somebody help me.....please.

scottro

Sounds like this is what you are looking for.

http://osticket.com/forums/showthread.php?t=1993&highlight=internal+required(http://osticket.com/forums/showthread.php?t=1993&highlight=internal+required)

Choisi

more or less

now it works without the required, but it still generates a internal note message.

and i don't want to delete them allways by mysqladmin.

Choisi

i have found a solutions

i just added '//' on this line

//$ticket->postNote($title,$_POST);