IMAP doesn't exist. PHP must be compiled with IMAP enabled

eteract

I have been trying to setup my existing support mail to be received in OS ticketing.

I got this error:

IMAP doesn't exist. PHP must be compiled with IMAP enabled.

I have already enabled the imap plug-in module php.ini and also checked php_imap.dll is in my ext folder.

Please help.

Kelli

For starters, use phpinfo(); to confirm that IMAP extensions is, in fact, enabled.

Create a new php file with the following line of code, upload it to your site, point your browser to it and see if the IMAP extension is being loaded.

<? phpInfo() ?>