Help Topic

bobyfox

Hello, I started in PHP and uses recently OST.

I need to customize the menu "Help Topic" for a sub-category related to the main "Help Topic" for customers that I could customize through Admin Console.

Example: Help topic category: Computers Sub-category: Dell / Asus etc.. to simplify choice for customers.

Best regards,

masino_sinaga

You may follow the technique from this article:

(Displaying Help Topic Based on Selected Department in New Ticket Form at Client Side of osTicket v1.6 RC5)

In your case, then the Category selection of yours is equal to the Department selection of that MOD above, whereas the Sub-Category selection of yours is equal to the Help Topic selection of the MOD.

Does it make sense for you?

Sincerely,

Masino Sinaga