Sending Emails

brandon

Hi,

I am interested in using osTicket, however, I have come across a few things I do not like.

Firstly, when I send emails from my own email, to support@example.com, emails are imported with IMAP via cron.

However, the import capitalizes the name and the subject? How can I have the name and subject not be capitalized. Shouldn't the subject be the same as it was sent?

EG. I email with a subject YaYmE. When it was sent to my help desk, it would be YAYME, same goes for Test which would be TEST. And how come the names are capitalized? How can this be changed.

Thanks

brandon

How can I edit this?

brandon

Am I the only one who has the problems with emails? When they are fetched via IMAP, the names are capitalized, along with the subject. This is starting to become an annoyance. Who does this? Really. Anyone know what file I could edit to fix such a thing. And why would anyone want that anyways.

brandon

Anyone else who experiences this problem, here's the fix: http://osticket.com/forums/showthread.php?t=1026(http://osticket.com/forums/showthread.php?t=1026)