Can't get pop3 to work

ahrons

I have installed osticket and now I am trying to configure the settings.

I am trying to set up the pop3 account so that customers will be able to submit tickets via email. When I enter all of my pop3 info and press submit. It gives me an invalid login error.

I know that I am using the right email address and password etc. What am I doing wrong?

Thanks

4ice

Did you fill in the right host and username? Sometimes you don't have to put in a whole emailaddress for the username, only the part before the @[deleted]

Are you sure the server you are trying to connect to allows the request?

rjrossman

I am having a similar, if not the same, issue. When I set up my POP3 account info, i get the message "Invalid login "

I've tried both with and without the @ symbol in the user name. I can login to this box with no problem using webmail and other methods, just not with osTicket (1.6 RC3)

If a ticket is created with the online form, an alert and notiification email are sent.

jerico2day

I have the same issue. Mail server is on godaddy, using fedora core 7. OS Ticket is hosted locally on fedora core 8 w/ imap installed. I can telnet into the mail server on port 110, no errors.

Also, I can connect with a regular mail client through unencrypted pop3 on the remote server.

imme

please explain how osticket sends and receives emails

I was able to send emails without POP3 username and password settings....after installing it now to a test server emails sending gone once again...