End User Viewing Ticket Page Fails Once

MikeBarrett

Just installed (very quick and easy so well done on that)

Just running through some tests, when an end user logs in with an email and ticket number the first screen fails, however on refresh the page loads correctly.

Try for yourself..

http://www.inc1973.co.uk/support(http://www.inc1973.co.uk/support)

Email: mike.barrett@consultant.com ; ticket Number

There is also a definite delay in returning the error page

Now the error page has loaded just hit your refresh button and you're in...

I've just requested that Fasthosts show error messages to the browser in IIS so this may help

masino_sinaga

Solution?

Perhaps this following post will help you?

http://www.osticket.com/forums/showthread.php?p=9923#post9923(http://www.osticket.com/forums/showthread.php?p=9923#post9923)

Sincerely,

Masino Sinaga

MikeBarrett

Sweet

Many thanks:)