I need that only the ticket owner, that means, only the one who is assigned to ticket, or admin can close it. Can anybody help me?
Solution
Yes. Check this out, please:
(Only The Assignee Staff or Admin Can Close and Reopen Ticket in osTicket v1.6 RC5)
Hopefully this will be helpful for osTicket community.
Sincerely,
Masino Sinaga
Thanks Masino. I'll try and tell you. Cheers!