does this affect new ticket auto response and new message auto response as well or just the reply... i noticed the same
%url/view.php?e=%email&t=%ticket
but i only changed it in the reply portion as stated in the instructions...
and what about the changes from tyler on your post,
http://www.openscriptsolution.com/2009/12/07/how-to-make-response-message-text-bolder-than-the-rest-of-the-message-in-the-response-email-of-osticket-v1-6-rc5(http://www.openscriptsolution.com/2009/12/07/how-to-make-response-message-text-bolder-than-the-rest-of-the-message-in-the-response-email-of-osticket-v1-6-rc5)
do i need to implement those changes as well?
i did do a test email and it looks nice accept for one thing, on the name portion it reads;
-- do not edit -- testmerge,
as the address part... ??
