osTicket is sending me a copy of an email if I use the web interface, but if I try to open a ticket via email I'm getting this message.
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
pipe to |/usr/bin/php -q/home//public_html/support/api/pipe.php
generated by test@DOMAIN.COM
The following text was generated during the delivery attempt:
------ pipe to |/usr/bin/php -q/home//public_html/support/api/pipe.php
generated by test@DOMAIN.COM ------
Error in argument 1, char 3: option not found /
Usage: php
php
-a Run interactively
-C Do not chdir to the script's directory
-c | Look for php.ini file in this directory
-n No php.ini file will be used
-d foo Define INI entry foo with value 'bar'
-e Generate extended information for debugger/profiler
-f Parse . Implies `-q'
-h This help
-i PHP information
-l Syntax check only (lint)
-m Show compiled in modules
-q Quiet-mode. Suppress HTTP Header output.
-s Display colour syntax highlighted source.
-v Version number
-w Display source with stripped comments and whitespace.
-z Load Zend extension .
this is what i got in my support/pipe.php
#!/usr/bin/php -q