Dear All,
I'm a newbie and I have a problem to install the version 1.6 RC5
When I try http://helpdesk/suport/upload/setup(http://helpdesk/suport/upload/setup) I see the basic installation page but I have the error message "Configuration file is not writable" and I cannot continu the setup.
I have put the right access (777) to the file settings.php
drwxr-xr-x 2 root root 4096 nov 12 19 api
-rw-r--r-- 1 root root 2698 jun 26 10 attachment.php
-rw-r--r-- 1 root root 1783 jun 26 10 client.inc.php
drwxr-xr-x 3 root root 4096 nov 12 19 images
drwxrwxrwx 5 root root 4096 nov 12 19 include
-rw-r--r-- 1 root root 2384 jun 26 10 index.php
-rw-r--r-- 1 root root 4517 jun 26 10 login.php
-rw-r--r-- 1 root root 729 jun 26 10 logout.php
-rw-r--r-- 1 root root 6198 jun 26 10 main.inc.php
-rw-r--r-- 1 root root 1221 jun 27 23 offline.php
-rw-r--r-- 1 root root 1386 jun 26 10 open.php
drwxr-xr-x 5 root root 4096 nov 12 19 scp
-rw-r--r-- 1 root root 841 jun 26 10 secure.inc.php
drwxr-xr-x 4 root root 4096 nov 12 19 setup
drwxr-xr-x 2 root root 4096 nov 12 19 styles
-rw-r--r-- 1 root root 3513 jun 26 10 tickets.php
-rw-r--r-- 1 root root 120 jun 26 10 view.php
and
-rw-r--r-- 1 root root 882 jun 26 10 ajax.kbase.php
-rw-r--r-- 1 root root 4620 jun 26 10 ajax.tickets.php
-rw-r--r-- 1 root root 2435 jun 26 10 class.api.php
-rw-r--r-- 1 root root 1070 jun 26 10 class.banlist.php
-rw-r--r-- 1 root root 2105 jun 26 10 class.client.php
-rw-r--r-- 1 root root 20403 jui 4 17 class.config.php
-rw-r--r-- 1 root root 1229 jun 26 10 class.cron.php
-rw-r--r-- 1 root root 8142 jui 3 18 class.dept.php
-rw-r--r-- 1 root root 15682 jui 21 21 class.email.php
-rw-r--r-- 1 root root 4623 jun 26 10 class.format.php
-rw-r--r-- 1 root root 2764 jun 26 10 class.group.php
-rw-r--r-- 1 root root 1555 jun 26 10 class.http.php
-rw-r--r-- 1 root root 3511 jun 26 10 class.lock.php
-rw-r--r-- 1 root root 12634 jui 31 07 class.mailfetch.php
-rw-r--r-- 1 root root 4597 jun 26 10 class.mailparse.php
-rw-r--r-- 1 root root 4474 jun 27 23 class.misc.php
-rw-r--r-- 1 root root 10040 jun 26 10 class.msgtpl.php
-rw-r--r-- 1 root root 2866 jun 26 10 class.nav.php
-rw-r--r-- 1 root root 3351 jun 26 10 class.pagenate.php
-rw-r--r-- 1 root root 110 jun 26 10 class.pop3.php
-rw-r--r-- 1 root root 9881 jun 26 10 class.staff.php
-rw-r--r-- 1 root root 3256 jui 3 18 class.sys.php
-rw-r--r-- 1 root root 56147 jui 21 15 class.ticket.php
-rw-r--r-- 1 root root 3773 jun 26 10 class.topic.php
-rw-r--r-- 1 root root 4191 jun 26 10 class.usersession.php
-rw-r--r-- 1 root root 6329 jun 26 10 class.validator.php
drwxr-xr-x 2 root root 4096 nov 12 19 client
-rw-r--r-- 1 root root 34 jun 26 10 index.php
-rw-r--r-- 1 root root 5233 jun 26 10 mysql.php
drwxr-xr-x 6 root root 4096 nov 12 19 pear
-rwxrwxrwx 1 root root 1493 jui 20 18 settings.php
drwxr-xr-x 2 root root 4096 nov 12 19 staff
someone have an idea to help me?