Can someone tell me where I can find the following in the code:
Where it checkes if the tickbox is ticket to 'close on reply'.
On that location I want to add an extra check, but don't seem to find it.
Thanks
This code should work for this:
http://www.openscriptsolution.com/2009/11/04/how-to-disable-close-ticket-on-reply-and-on-internal-note-in-osticket-v1-6-rc5(http://www.openscriptsolution.com/2009/11/04/how-to-disable-close-ticket-on-reply-and-on-internal-note-in-osticket-v1-6-rc5)