When a user tries to view a closed ticket by entering their email and ticket# on the home page, Firefox prompts to download 'tickets.php' (IE says it cannot display the page) which is an empty file. Works fine for open tickets.:
Open your index.php file, and find this code around line 45:
<form class="status_form" action="tickets.php" method="post">
then replace with this following code:
<form class="status_form" action="login.php" method="post">
Sincerely,
Masino Sinaga
Same thing with login.php
I tried this, but not it just does the same behavior with login.php
The new one should fix your problem.
I also faced the same problem for the very first time.
After I replaced the old code with the new one, that problem was gone!
Just downloads blank login.php
Sorry my last post wasn't clear. I did put in this code, but now instead of downloading a blank ticket.php, it downloads (instead of rendering) a blank login.php
Hm... :
That's weird. I never got that problem.
Once I changed the old one with the new one, then it worked fine.
