Hi,
Here's my problem:
I'm using PHP Mail() with 1.6 RC5 to send outgoing emails from OSTicket. All the emails get sent from the same user: @[deleted] where username is my default web hosting username and box226.bluehost.com is obviously the box my shared hosting is on at BlueHost. I also tried setting up SMTP to the localhost with the same username/password combo used for the email fetch, but that didn't change anything. I am using Google Apps for email, so I'm fetching from there (I had to have Bluehost open port 995) and SMTP is out of the question because Bluehost won't open port 465 (needed for gmail SMTP) because of spam problems they've had.
I've dug around the forums quite a bit, and did get some insight from a post about changing the $from variable in the include/class.ticket.php. This post was from March 2009 and I think they were discussing an old version of OSTicket because the $from variable isn't listed in that file, but it is listed in the include/class.email.php file. I tried hard coding the $from variable without luck. Maybe the outgoing email is using a different script or include that I haven't found yet.
If anyone has any pointers I'd really appreciate it. Thanks.
