Adding a new priority

dileepa

Hi,

Is it possible to add a new priority level other than the supplied ones ?.

Thanks in advance,

Dileepa.

masino_sinaga

Yes, it is. You may add your new record into your ticket_priority table inside your osticket database. You may use phpMyAdmin for this purpose from your website cpanel somehow. Is that what you meant?

Sincerely,

Masino Sinaga

dileepa

Hi Masino,

Didn't see your reply , I haven't subscribed to my own post, will try this and see.

Many Thanks,

Dileepa.

giorgio83

Yes, it is. You may add your new record into your ticket_priority table inside your osticket database. You may use phpMyAdmin for this purpose from your website cpanel somehow. Is that what you meant?
Sincerely,
Masino Sinaga

Hello,

I added the record in the table but I get the new priority in the application, I need to do something else?