Running osTicket together with xampp

tiggerrr

I've been told to try out osTicket for the company I work with. Since they didn't want to arrange a PHP server just for a testrun I decided to go with xampp. However, I've run into a few problems.

If I move all the osTicket files to my xampp/htdocs folder and then try to access localhost/osTicket I get a message saying that I have to enable short_open_tag in my php.ini. But when I do I can't access the phpMyAdmin page as it says that it cant load some mysqli-addon and that I have to check my PHP configuration. And I can't finish the installation (I've tried and it won't work) which I guess is because I can't access the database now or something like that.

Has anybody else encountered the same problem and/or know how to solve it? I have xampp 1.7.2 with

* Apache 2.2.12

* MySQL 5.1.37

* PHP 5.3.0

* phpMyAdmin 3.2.0.1

Thanks!

masino_sinaga

Unfortunately, I do not use Xampp. I am currently using Wamp server for test environment with OS: Windows XP SP3, and everything is fine here, even I enabled the short_open_tag in my php.ini file, I am able to run phpMyadmin.

If you use OS Windows, I suggest you to try/use (Wamp server).

Or if you still use Xampp, try to use another MySQL tools, such as Navicat or another MySQL Administrator tools.

Good luck!

Sincerely,

Masino Sinaga

tiggerrr

I've downloaded and installed Wamp now, but when I try to start the program it complains several times that it can't find the file php_mbstring.dll. I've checked in the ext-folder and the file is in there so I'm not sure what the program is looking for.

However, the program seems to start anyway, I can reach the admin page by accessing localhost in my web browser. I've tried to put my osticket files in the www folder to, and I've enabled the short_open_tag in php.ini (from the wamp control panel) but when I try to enter the osticket install page it still says that I has to enable short_open_tag.

Any ideas about what I should do? Do I have to uninstall xampp and any other PHP versions that might exist on my computer? Or could it be something else that has gone wrong?

Thanks again.

masino_sinaga

Hi,

... Do I have to uninstall xampp and any other PHP versions that might exist on my computer? Or could it be something else that has gone wrong?
Thanks again.

I am affraid the Apache/PHP service belongs to Xampp is conflict with the Apache/PHP service belongs to Wampserver. I think it's better to try uninstall your Xampp and let the only Wampserver runs.

Good luck.

Sincerely,

Masino Sinaga

tiggerrr

The installation seem to have worked just fine this time. Thanks for all your help!

hasanraqibul

how i work osticket in wamp server

Masino Sinaga

How r U ?

hope u r fine now.

I want to setup osticket in wamp server

but i can't.

i create a user name like 'abc' and password 'abcde'

but

I can't login.

show this message.

"Unable to connect to MySQL server. Possibly invalid login info. "

please inform me

Raqibul

Bangladesgh

Gast07

If I move all the osTicket files to my xampp/htdocs folder and then try to access localhost/osTicket I get a message saying that I have to enable short_open_tag in my php.ini. But when I do I can't access the phpMyAdmin page as it says that it cant load some mysqli-addon and that I have to check my PHP configuration. And I can't finish the installation (I've tried and it won't work) which I guess is because I can't access the database now or something like that.

All you had to do ist to change a value to On in your php.ini under xampp\php\php.ini

in the near of the line 226

short_open_tag = On