PLEASE HELP -- System Logs

tao_sunrise

1. After install/config the osTicket, I don't see anything in "System Logs" except "osTicket installed". I am in Admin account and should I be able to see all the audit for login, like the demo screenshot displays?

2. When I tried to add/edit emails from "Admin Panel -> Email", I keep getting error message "Unable to add email. Internal error".

I only use the web interface. The email piping is not enabled yet.

Thank you very much.

openmtl

1) The login/logout only appear when the logging level is set to DEBUG.

2) Is the email an unusual one with characters other than 0-9 or a-z and also check that you are actually setting a SMTP protocol to either POP or IMAP rather than leaving it as the default of "Select".