I found a mod here that allows you to add you own custom fields to the form,
(http://www.osticket.com/forums/showthread.php?t=873(http://www.osticket.com/forums/showthread.php?t=873))
but I was hoping someone could tell me if its possible to add something like:
http://dynamicdrive.com/dynamicindex1/chainedmenu/index.htm(http://dynamicdrive.com/dynamicindex1/chainedmenu/index.htm)
Example of how this would play out:
say you select billing as your help topic
Topic:
--------
--------
then another drop down list appears with more options specific to billing
Billing Options:
------------------
------------------
and so on... is this possible to implement?