Mail problems

lbarberi

Hi,

I have installed osticket under MS Server 2003 x64, windows IIS SMTP, & IIS 6. I have got everything running just fine except I am having problems sending emails. When I create a new ticket I keep getting this error:

PHP Warning: mail() : SMTP server response: 501 5.5.4 Invalid Address in C:\Program Files (x86)\osticket\osticket_1.6.rc5\upload\include\pear\Mail\mail.php on line 137

I am however able to send mail via php mail(). For example my test.php below works:

<?php

$to = "support@mydomain.com";

$subject = "Test mail";

$message = "Hello! This is a simple email message.";

$from = "support@mydomain.com";

$headers = "From: $from";

mail($to,$subject,$message,$headers);

echo "Mail Sent.";

?>

In my php.ini file I have this:

; For Win32 only.

SMTP = localhost

smtp_port = 25

; For Win32 only.

;sendmail_from = me@example.com

Log from SMTP server

2009-09-21 15 10.10.10.102 miami SMTPSVC1 MIAMI 10.10.10.102 0 HELO - +miami 250 0 42 10 0 SMTP - - - -

2009-09-21 15 10.10.10.102 miami SMTPSVC1 MIAMI 10.10.10.102 0 MAIL - +FROM:<"support@mydomain.com"<support@mydomain.com>> 501 0 27 62 0 SMTP - - - -

2009-09-21 15 10.10.10.102 miami SMTPSVC1 MIAMI 10.10.10.102 0 QUIT - miami 240 0 64 4 0 SMTP - - - -

I think this may have something to do with the headers attached to the email? When I change this line:

if (empty($this->_params) || ini_get('safe_mode')) {

$result = mail($recipients, $subject, $body, $text_headers);

to this:

if (empty($this->_params) || ini_get('safe_mode')) {

$from = "me@mydomain.com";

$headers = "From: $from";

$result = mail($recipients, $subject, $body, $headers);

this will work but the message has weird spacing that messes it up.

Any ideas?

Thanks!

Luis

lbarberi

Found the solution

Found the solution. I needed to use the SMTP settings rather than the PHP mail() function. To change these settings I found that it would give me an error because of the alerts. So I changed this directly into the database and it worked just fine.