SMTP error

ghadaa

hii,

i have installed the qsticket but my problem that as i send a new ticket , i don't recieve a mail of it's number as a user rather than this i recieve an SMTP error on the dashboard ,would any give me an answer for this?

scottro

Whats the error you are getting in the dashboard? The more information we have the easier it is to help :)

ghadaa

smtp error explaination

i just recieve on the dashboard a message acknowleging me that there is a SMTP error happened it is shown as follows:

Wed,Sep 9 2009 2 pm.

and for sure the day and time differs according to the time i tried in it to send a new ticket which means that i send the ticket caused the previous error message on wednesday september 9th at 2 pm but when i expand it i find it empty.