\ in email, missing from ticket

scottro

I've been trying to troubleshoot whats going on here but so far I have not been able to find anything.

For some reason \ are being stripped from emails when they are converted into tickets. I've been toying around with the function getBody in class.mailfetch.php but so far nothing has worked.

Any help is appreciated.

Thanks.

scottro

Looks like its something within the function getPart now, still trying to figure it out.

scottro

I'm completely at a loss here - I've modified just about everything in class.mailfetch.php and it either has no effect at all or it completely breaks the ticketing system.

Is there a pulling hair out emote?

scottro

FINALLY.

I was in the wrong file. I assumed it was class.mailfetch.php because thats what grabs the mail. However it was actually in include/mysql.php

//We turn off magic_quotes_gpc in main.inc.php BUT it has no effect on runtime.

if(get_magic_quotes_gpc()) //Avoid double quotes...

$val= stripslashes($val);

I changed it to:

//We turn off magic_quotes_gpc in main.inc.php BUT it has no effect on runtime.

if(get_magic_quotes_gpc()) //Avoid double quotes...

$val=$val;

// $val= stripslashes($val);

I just hope this doesn't break anything - because I don't know what else it is responsible for. So implement at your own risk.

zalez

Have you tried escaping the slashes with mysql escape function?

$val = mysql_real_escape_string($val);

scottro

Have you tried escaping the slashes with mysql escape function?
$val = mysql_real_escape_string($val);

No, but after spending 10 hours just to find/correct that one single line of code...I'm not going anywhere near it anymore!

Thanks though!