I have updated the color coding to be varied on when the ticket was entered AND on the priority.
<td class="nohover" align="center" style="background-color:
<?
$priority =$row;
$colorlow="#33FF66";
$colormed="#FFFF66";
$colorhigh="#FF745A";
$diff=$row;
If ($priority == 1) { // Emergency
if ($diff <= 60){ // 1 hour or less
print ($colorlow);
}
elseif ($diff > 60 && $diff < 240){ // 1 to 4 hours
print ($colormed);
}
elseif ($diff >= 240){ // more than 4 hours
print ($colorhigh) ;
}
}
If ($priority == 2) { // High
if ($diff <= 720){ // 12 hours or less
print ($colorlow);
}
elseif ($diff > 720 && $diff < 1440){ // 12 to 24 hours
print ($colormed);
}
elseif ($diff >= 1440){ // 1 day or more
print ($colorhigh) ;
}
}
If ($priority == 3) { // Normal
if ($diff <= 1440){ // 1 day or less
print ($colorlow);
}
elseif ($diff > 1440 && $diff < 5760){ // 1 to 4 days
print ($colormed);
}
elseif ($diff >= 5760){ // 4 days or more
print ($colorhigh) ;
}
}
If ($priority == 4) { //Low
if ($diff <= 10080){ // 7 day or less
print ($colorlow);
}
elseif ($diff > 10080 && $diff < 20160){ // 7 to 14 days
print ($colormed);
}
elseif ($diff >= 20160){ // 14 days or more
print ($colorhigh) ;
}
}
?>"
>