Conf_file_already_mod

Hi OsTicket Team,

Please Help ... Installation Page ...

CONF_FILE_ALREADY_MOD what is this, sorry for my bad english...:

Linux

2.2.11 (Unix)

Pearl Vrs. 5.8.8

PHP Vrs. 5.2.8

MYsql Vers. 5.0.81

Same problem

Yes, I have same problem. I couldn'd installed international version..

could not install international version

couldnt install multilingual version..

http://www.islamvebiz.net/islamvebizdestek/setup(http://www.islamvebiz.net/islamvebizdestek/setup)

"osTicket is already installed?

Configuration file already changed which could mean osTicket is already installed or the config file is unclean.

If you believe this is in error, please try replacing the config file with a unchanged template copy and try again."

I have tried in 5-6 times. But same it.

What must I do?

I have done somethings:

1. uploaded files as zip file and opened it with cPanel file manager.

2. ostconfig.php is made 777 chmod in root.

3. wrote "http://www.islamvebiz.net/islamvebizdestek/setup" in the browser..

But not installed!

What is these?

FTP

Using WS_FTP this would be right hand clicking on the file ostconfig.php , selecting chmod, and then giving all permissions to the file.

Cpanel

Click on the file, select change permission, and then giving all permissions to the file.

Also it gave me these infos. What are these? What will I do?

* copy include/ost-config.sample.php to include/ost-config.php

* set write permission to include/ost-config.php

* run /setup

The documentation is not so clear about this stuff...

There isnt include/ost-config.sample.php in multilingual editon..