E-mail Fetching

I JaR oF JaM I

Alright, here's what's happening.

Since I have an e-mail using my own domain via my web server, I sent a support ticket to my hosting company to request what my Hostname, Port number, etc., so I don't believe that'll be a problem once I get a response.

After reading the Wiki for POP3/IMAP Settings (http://osticket.com/wiki/POP3/IMAP_Settings(http://osticket.com/wiki/POP3/IMAP_Settings)) I have this set up for my cron:

*/5 * * * * Command: nobody /usr/local/bin/php /public_html/way180ticket/api/cron.php

I get this error in my Cron Daemon e-mail report: /bin/sh: nobody: command not found

What am I doing wrong?

Thanks in advanced,

-Stephen

jtaubman

I would check your hosting companies instructions for setting up Cron jobs, nobody is i think the person running the job and not the command, I put the information in via CPanel so just used the latter part to add the job to the schedule.

scottro

I had the same issue, you can just remove "nobody".

Its seeing it as a command instead of trying to run the rest of the line as "nobody".

I JaR oF JaM I

Alright, cool, thanks, guys.

I JaR oF JaM I

Okay, I'm now getting this error:

Could not open input file: /public_html/way180ticket/api/cron.php

Do I need to check and make sure that cron.php is CHMODED to 777?

scottro

Thats probably not where your cron.php lives.

For example, mine actually lives at:

/var/www/tickets/api/cron.php

/var/www/tickets is my root directory for the ticketing system. Know what I mean?

scottro

If that path is indeed correct then it looks like my cron.php is set to 0644

I JaR oF JaM I

Yeah, I checked that, and when I clicked on the "www" directory in my cPanel, it still takes me to public_html. And I checked to make sure that it was CHMODED to 777 and it is.

scottro

Next up then would be who "owns" the file.

Dunno if its right or not but mine is root. Just need to make sure whoever the website is running as is able to manipulate that file.

I JaR oF JaM I

I'm not 100% sure what you mean by that, but I pay for shared hosting from Lunarpages, so I have access to change whatever I want. So, I'm pretty sure that I own the file. If that's not what you meant by "own", sorry about that. Heh.