I am trying to set up IMAP fetching so emails sent to an account will automatically be created into a ticket. Every time I input account settings, osticket comes back saying "Too Many Failures". I check my mail server logs (MS Exchange 2003) and it says invalid username / password, and it locks the account out. I set up a temporary mail server on my web server, and it does the same thing - "Too Many Failures". Once again, the logs of this second mail server say invalid password.
Any one have any ideas? The only thing I can think of is that when I look at the password in the database, it's stored as some sort of hash. Could it be that osticket is trying to authenticate with the hash, and not the actual password? I could be totally wrong, so I welcome any and all help!
A little background:
I have version 1.6 RC5. Trying to do IMAP fetching (have tried this process with POP as well, and same results). PHP is compiled with IMAP and POP support. Server OS is Windows Server 2003. Web server is XAMPP. I've tried using MS Exchange 2003, as well as Mercury mail server.
