Hello, why aren't the users recieving their ticket numer after submitting the support ticket?
That makes it unavailable to read their recent tickets or the answered ones.
Are you having the same issue as me?
http://www.osticket.com/forums/showthread.php?t=2404(http://www.osticket.com/forums/showthread.php?t=2404)
Yeah this sucks -.- I will probably not use this software anymore.