edit include/staff/header.inc.php
insert this script :
if (($_SERVER=="/scp/tickets.php") || ($_SERVER=="/scp/index.php")
|| ($_SERVER=="/scp/tickets.php?status=answered")
|| ($_SERVER=="/scp/tickets.php?status=overdue")
|| ($_SERVER=="/scp/tickets.php?status=closed"))
{
echo "";
} else {
echo "";
}