WARNING: I'm new to osticket, php and this forum
When I added the MOD which includes the Help Topic to the subject, looking at the ticket table, it's hard to distinguish one ticket from another, since the title associated with the subject link roll-over shows "assigned Ticket".
I made this minor change which shows the entire subject when rolling over the truncated subject link.
In the file /include/staff/tickets.inc.php
Find:
<td><a <?if($flag) { ?> class="Icon <?=$flag?>Ticket" title="<?=ucfirst($flag)?> Ticket" <?}?>
Replace with:
<td><a <?if($flag) { ?> class="Icon <?=$flag?>Ticket" title="<?=$row?>"<?}?>
Hope others find this nit helpful,
John 88{Q
