Unable to install osTicket

lpetru

hey guys I am getting the following error when trying to import the DB in to mysql:

You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '%TABLE_PREFIX%config' at line 1

I have tried with the latest available mysql version as well with the version 4.1.2 and the outcome is the same. I have also tried to import the SQL dump by using mysqlyog as well as mysql administrator. it seems whatever I do the result is the same.

Any help would be greatly appreciate it.

Thanks

masino_sinaga

Have you tried by replacing the phrase %TABLE_PREFIX% with ost_ or your own defined prefix table in osticket.sql file then try again your installation?

Let us know the result. Thanks.

Best regards,

Masino Sinaga

Alinty

Unable to install osTicket

Your gonna have to edit /etc/init.d/mysqld and add --log-error=/var/log/messages to the start command line. Then after trying to start mysqld again you can check /var/log/messages for what the error might be.