API errors?

wibbet

OS ticket has been in for over a week now and seems to be working well, but I still have one niggling problem ...

Everynow and then I get an 'API Error' notification that simply says:

Create Failed Valid email required

I can't see any other detail and nothing seems to have failed (that I can tell).

The messages appear randomly, and not necessarily when I'm aware of any activity.

I'm piping the emails to OS ticket using the API pipe.php route.

Please can anybody shed light on what may be happening as it worries me that someone may have sent a contact that I'm not seeing, but all tests I do from different accounts seem to work without any problems and don't seem to directly create any API errors?

Cheers Andrew

wibbet

OK, given my uniqueness with this error, I had a trawl through the code, and I think it's probably caused when the pipe api tries to create a ticket, but finds an 'invalid 'from address'?

I have some mail addresses with no actual mailbox, but just use forwarders to OS Ticket.

My theory is maybe there's some spam type mails coming in with bad from addresses causing this? as they don't go to a 'a real mailbox', I never get to see them.

Does this sound plausible to anyone, or jog any ideas of where else I can look?

I get about 2 or 3 of these errors every few days with no pattern and no obvious triggering cause!

Andrew

wibbet

Found it

OK, it was alerts from our facebook group.

I hate facebook.