How can I show the ticket number ?

masterriemi1802

Hi.

Im install OsTicket. All is very nice, but i didn't see where I can give the User his ticket number.

I didn't want to use the mail function.

Can I show the user his ticket-number, when he pushed the send button ??

greez masterriemi1802

Corey

Here's how to do it: http://www.osticket.com/forums/showthread.php?t=1175(http://www.osticket.com/forums/showthread.php?t=1175).

I would also read this:

That would be a serious security flaw. For example to access all your tickets, all I need to know is your email address to open a new ticket and login. i.e osTicket uses email/ticketID combination for logins. The plan is to move to username/password in the future but still allow email/ticketID to view individual ticket.