Can tickets be opened with POP3 emails ?
http://osticket.com/wiki/Email_Settings#POP3(http://osticket.com/wiki/Email_Settings#POP3)
If so, is there a good guide for setting this up ?
I reckon I've got everything working, but no new tickets appear.
In my email server logs I can see that my OS ticket install checks and receives the emails but still no tickets are created. (172.27.206.125 is the IP address of my OSticket webserver)
29/04/2009 15 - { 37} START POP3
29/04/2009 15 - Requested POP3 connection from 172.27.206.125 , ID=37
29/04/2009 15 - ( 37) +OK ArGoSoft Mail Server Pro for WinNT/2000/XP, Version 1.8 (1.8.9.6)
29/04/2009 15 - ( 37) CAPA
29/04/2009 15 - ( 37) -ERR Unknown command
29/04/2009 15 - ( 37) AUTH
29/04/2009 15 - ( 37) -ERR Unknown command
29/04/2009 15 - ( 37) USER helpdesk@mydomain.com
29/04/2009 15 - ( 37) +OK Password required for helpdesk@mydomain.com
29/04/2009 15 - ( 37) PASS ipw
29/04/2009 15 - ( 37) +OK Mailbox locked and ready
29/04/2009 15 - ( 37) STAT
29/04/2009 15 - ( 37) +OK 3 11173
29/04/2009 15 - ( 37) RETR 1
29/04/2009 15 - ( 37) +OK 5158 octets
29/04/2009 15 - ( 37) .
29/04/2009 15 - ( 37) RETR 2
29/04/2009 15 - ( 37) +OK 5178 octets
29/04/2009 15 - ( 37) .
29/04/2009 15 - ( 37) RETR 3
29/04/2009 15 - ( 37) +OK 837 octets
29/04/2009 15 - ( 37) .
29/04/2009 15 - ( 37) QUIT
29/04/2009 15 - ( 37) +OK Aba he
29/04/2009 15 - POP3 connection with 172.27.206.125 ended. ID=37
29/04/2009 15 - { 37} END POP3
BTW - If I select "Delete fetched message(s)" no emails are deleted from the
server.
Any advice gratefully received.
Steve
