Solution for 1.6 RC5
Yes. It was made for 1.6 RC4.
In 1.6 RC5, find this code in the /include/class.ticket.php:
',subject='.db_input(Format:($var)).
',phone='.db_input($var).
',phone_ext='.db_input($var?$var).
',priority_id='.db_input($var).
then change become:
',subject='.db_input(Format:($var)).
',phone="'.db_input($var).
'",phone_ext='.db_input($var?$var).
',priority_id='.db_input($var).
also find again this code at the same file above:
',subject='.db_input(Format:($var)).
',topic='.db_input(Format:($topicDesc)).
',phone='.db_input($var).
',phone_ext='.db_input($var?$var:'').
',ip_address='.db_input($ipaddress).
then change it become:
',subject='.db_input(Format:($var)).
',topic='.db_input(Format:($topicDesc)).
',phone="'.db_input($var).
'",phone_ext='.db_input($var?$var:'').
',ip_address='.db_input($ipaddress).
Hope it helps. Cheers!
Sincerely,
Masino Sinaga