Where is the setting to enable auto-cron?

sneader

Under Admin > Settings > Preferences, it says:

Email Settings

For POP3 mail fetch to work you must set a cron job or simply enable auto-cron

But where is auto-cron enabled? Where is the setting to enable auto-cron?

- Scott

Corey

But where is auto-cron enabled? Where is the setting to enable auto-cron?
- Scott

It's under 'General Settings' in the admin cp.

blank

sneader

Thanks for the quick reply -- can't believe I missed that !!

I see "Enable cron call on staff's activity" -- so no tickets would be fetched if nobody was in osTicket doing other work? That concerns me a bit, so I wound up setting up the piping, and that is working FANTASTIC!!

There are so many open source products that claim to be easy to install and configure, but few deliver. osTicket really is easy to install and configure! I can see that it is quite configurable if you want to tweak it, but I could not believe how quick I was up and running with a ticket system allowing e-mail generated tickets (with attachments). Incredible.

Thanks osTicket team! You've got a winner. I hope development continues.

- Scott

peter

There are so many open source products that claim to be easy to install and configure, but few deliver. osTicket really is easy to install and configure! I can see that it is quite configurable if you want to tweak it, but I could not believe how quick I was up and running with a ticket system allowing e-mail generated tickets (with attachments). Incredible.
- Scott

Thanks Scott - your comment is now featured on osTicket home page - http://osticket.com(http://osticket.com)

farrahm

Email Issues

Hello,

I agree that this is an easy installtion in which leads me to belive that I am missing something. I am using an internal IIS server will is there something I need to change in order for the user to receive an email saying he received the ticket?

ntozier

farrahm,

Please open your own thread utilizing the guidelines in the sticky post at the top of the forums to provide us more information.

Thank you,