I noticed that attachments are opened inside/over osTicket. Perhaps it's better to open them in a new window.
For this I changed the code on line 767 from ./include/class.ticket.php into:
$attachstr.= "<a class='Icon file' href='attachment.php?id=$id&ref=$hash' target='_blank'><b>$name</b></a> (<i>$size</i>) ";
Maybe there are reasons why it's opened in the same window, but in my case this works better.
I now also changed the ticket list so that the little paperclip is shown between the checkbox and the ticketnumber.
If someone is interested let me know and I will post the code.
Peter: is this something to add to the project?
Peter: is this something to add to the project?
You mean show hint if the ticket contains an attachment?
See image:
It's only an extra column with the paperclip in it and a title which says "Contains an attachment". The reason I made it is because I like to know if messages have attachments.
But my first post is about the new window is maybe more important.
4ice,
I am very interested in seeing that code. I would like to do a similar thing with this post as well:
(http://www.osticket.com/forums/showthread.php?p=642#post642)
