Dear friend
I have problem with attachment upload.
I can upload attachment successfully but getting some problem. I'm explaining you.
When client attached any file to support system. Now this file can download by client but support staff or admin cannot download that file
when support staff/admin attach any file to client for replying support, this file cannot download by client/customer.
following is link from staff panel look like
http://www.mysite.com/support/center...=44ee12c7ee34b(http://www.mysite.com/support/center...=44ee12c7ee34b)
finally i want to say u that the file attached by client/customer placed at out side /scp/ directory and file attached by Support Staff inside scp directory as follow
http://www.mysite.com/support/center...=44ee12c7ee34b(http://www.mysite.com/support/center...=44ee12c7ee34b)
http://www.innowera.net/support/cent...=44ee12c7ee34b(http://www.innowera.net/support/cent...=44ee12c7ee34b)