Hi,
The type of the "message" field in the ost_ticket table is "TEXT". So, it must be able to support very long data...
However, we SOMETIMES (not always!) get the following types of "DB Error".
What is causing this? Why does it think that Data is too long for column "message". We are confused.
[INSERT INTO ost_ticket_message SET created=NOW() ,ticket_id=18,message='Dear Sir:\r\n\r\nI checked your website and thought it might be interesting to have it voice enabled.\r\nVoice enabling your website will let your message get through and enhance the delivery of your information e.g. newsletters, articles\r\n\r\nYou can also listen to the service on your mobile and download it as an mp3.\r\nPlease try for yourself on our website www.mindzatwork.net(www.mindzatwork.net), and click the listen to this page button.\r\n\r\nIf you require any further information please let us know.\r\n\r\n\r\nBest regards, \r\n\r\nArdee Dana\r\nJunior Consultant\r\nMindz at Work FZCO\r\n\r\nOffice I-605 Icon Tower, \r\nDubai Silicon Oasis\r\nTel: +971 4 5015475\r\nFax: +971 4 5015476\r\nEmail: ad@mindzatwork.net\r\nWebsite: () - Data too long for column 'message' at row 1
