- Edited
Hi all,
I've searched the forums and used google to no avail, so here goes...my advance apologies if this has been asked and answered.
I'm a happy user of osTicket and am looking to deploy it on an offline network for in-house ticket tracking. The issue is, of course, that our internal emails aren't in the format osTicket is expecting.
Example: we use something along the lines of 'username@servername.company' which osTicket rightly tags as an invalid email address.
Is there a mod or workaround for this? I have manually edited the data in the database, but upon entering the scp, I fear this will be overwritten when and if some files are accessed.
Thanks in advance for any advice or pointers.
Regards,
-Ray