API for Updating and Deleting Tickets

DharmaBharath

Does osTicket 1.18 have APIs for getting, updating, or deleting existing tickets?

Currently, it looks like the API only supports creating tickets.

Looking for something like:
GET ticket
PATCH/PUT ticket
DELETE ticket
Search/list tickets

Is there any built-in API or recommended plugin for this? The goal is to integrate osTicket with another application and manage existing tickets through an API.

Thanks!

KevinTheJedi

DharmaBharath

The current API only allows for Ticket creation. There are no core plugins or anything that can enable such functionality. You’d need to develop your own integration between the two.

Cheers.