Hi, I've found some old threads regarding the issue but it didn't helped me. We would like to change order / default ticket source from "Telefon" to "Email" is that possible?
aarbuzik
You can always modify the codebase to your liking. When modifying the codebase you are always on your own as you are deviating from core. The code is open source and publicly available on Github. Github has a great search tool and even a code tree/glossary that aids in navigating the code. You will proceed at your own risk. Good luck!
Cheers.
