I have default users that we use for voicemails and during times when we get a lot of voicemails we tend to go over the limit of 10 tickets per user. Is there a way to up the amount of tickets users can create. Or up it for a specific user?
Found the General setting "Settings/Tickets/Settings/Maximum Open Tickets:" but is there a way to change this on a specific user?
JamesSimonson
At the moment the setting is system-wide. There is no direct setting to configure this per-user. The code is open source so you can always modify it to your liking! Just know that you'd do so at your own risk and we cannot assist with that here on this forum.
Cheers.
