I'm having an issue on a newer install where no one can see tickets. There are several tickets in the database and the cron jobs are sending emails that they're getting stale.
I've gone down the path of "what team is everyone on?", "add a custom queue", and deleting language packages to no avail.
It possibly has to do with this UI issue in the screenshot from the Agent panel. I've also attached my install settings.
Is this a PHP issue? I've tried different browsers and both problems show up there as well.
